Privacy Policy
Effective Date: March 1, 2026
Coastal Care Partners ("we," "us," or "our") respects your privacy and is committed to protecting your personal information.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Name
- Phone number
- Email address
- Information submitted through contact forms or intake forms
- SMS opt-in consent
How We Use Information
We use the information we collect to:
- Respond to inquiries
- Coordinate care services
- Provide updates related to services
- Communicate via phone, email, or SMS when consent is provided
- Improve our website and services
SMS Communication & Mobile Information
If you opt in to receive SMS messages from Coastal Care Partners, we may send service-related communications, appointment reminders, care coordination updates, and important notifications related to our services. Coastal Care Partners also operates a separate internal SMS program that delivers operational and clinical alerts to our authorized employees and contracted clinical staff in the course of their job duties; that program is restricted to staff and is not available to clients, families, or members of the public.
Message frequency varies depending on service needs and the nature of the communication. Message and data rates may apply for messages sent to you or from you. For questions about your text or data plan, contact your wireless provider.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We do not sell, rent, or share mobile numbers, including for marketing use. Mobile opt-in data and consent are not shared with third parties for any purpose other than supporting the messaging service itself (for example, our SMS delivery provider).
You may opt out of SMS communications at any time by replying STOP to any message. You may reply HELP for assistance, or contact us using the information below.
Sharing of Information
We may share information with trusted service providers who assist in operating our business, provided they agree to keep information confidential. We do not sell personal information.
Cookies & Analytics
Our website may use cookies or basic analytics tools to improve user experience.
Security
We implement reasonable administrative and technical safeguards to protect personal information.
Your Choices
You may request access to or deletion of your personal information by contacting us.
Contact Information
If you have questions about this Privacy Policy, please contact:
Email: info@coastalcarepartners.com
Phone: (912) 598-6312